Return Policy
Effective Date: June 2026
At Tresbeau Resources, we strive to ensure that every customer is satisfied with their purchase. If you are not completely satisfied, please review our return policy below.
Returns
We accept returns within 7 days of receiving your order, provided that the item:
- Is unused and in its original condition.
- Is returned with its original packaging, tags, and accessories.
- Is accompanied by proof of purchase.
Non-Returnable Items
The following items cannot be returned:
- Customized or personalized products.
- Clearance or sale items.
- Gift cards.
- Jewelry that has been worn or opened for hygiene reasons.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery. We may request photographs of the item and packaging to verify the issue.
Return Process
To request a return:
- Contact our customer support team with your order details.
- Receive return authorization and instructions.
- Send the item back to the provided return address.
Returns sent without prior approval may not be accepted.
Refunds
Once your returned item is received and inspected, we will notify you of the outcome. Approved refunds will be processed within 5–10 business days using the original payment method where applicable.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective product, damaged item, or an error on our part.
Contact Us
For questions regarding returns, please contact our customer support team through the contact information available on our website.
Thank you for shopping with Tresbeau Resources.